Local Pickup Policy
How to Place a Local Pickup Order
Single Order for Used Products
If you are purchasing used products only, you can select the "Local Pickup" option at checkout. This option will allow you to pick up your items at our designated local pickup location.
Order for Both New and Used Products
If you wish to purchase both new and used products and pick them up at the same time, you must set the shipping address to our shop's location:
1900 Pike St Parkersburg, WV 26101 United States
By doing so, all new items in your order will be shipped to our Parkersburg location for pickup.
Pickup Location and Process
Pickup Location
1900 Pike St Parkersburg, WV 26101 United States
Processing Time
We'll notify you when your order is ready
Identification
Bring order confirmation and valid ID
Processing Time
Once your order is ready for pickup, we will notify you via email or phone. Please wait for this notification before coming to pick up your items.
Business Hours
Store & Pickup Hours
Visit our store or pick up your order during our regular business hours:
Identification
Please bring a copy of your order confirmation email and a valid ID to verify your identity at the time of pickup.
Additional Information
Shipping to Pickup Location
By selecting the "Local Pickup" option, all items in your order will be shipped to our Parkersburg location for pickup. This applies even if your order includes new products, provided you have set the shipping address to our shop's address. If you use your address the new product will ship to your address.
Changes to Pickup Orders
If you need to make changes to your pickup order or switch to a different shipping method, please contact our customer service team as soon as possible.
Unclaimed Orders
Orders not picked up within 15 days of notification may be subject to cancellation or additional storage fees. Please contact us if you need to arrange a later pickup date.
Contact Us
If you have any questions regarding our local pickup policy or need assistance with your order, please contact our customer service team at (304) 699-7572 or email us at sales@piratemx.com.
