You have questions? We have answers.
When will my order ship?
We ship M-F, excluding holdiays. All orders including overnight orders that are placed and paid for before 2pm EST will ship the same day. Overnight orders placed on Friday may not be received until the following business day (Monday). With our standard “free shipping “ offer, we reserve the right to use any carrier. If you have a lack of service coverage, please contact us.
When will my order ship? What freight carrier will be used to ship my order?
The default free shipping method for most orders will be FedEx Smart Post. Large heavy items such as frames and motors will ship via FedEx Freight.
Do you charge sales tax for orders shipped to my state?
We are located in West Virginia and are required to collect sales tax on all orders shipped to a West Virginia address.
How do I find what year my motorcycle or ATV is?
The 10th digit of the vin number stamped on the frame will indicate the model year.
Can I expedite my order?
Shipping can be upgraded at the time of checkout on most items. If an upgrade is requested after 2pm EST, the item may not ship until the following business day, due to our overnight pick up window.
We take your privacy seriously at PIRATE MX Powersports and do not support or practice the reselling of any customer information to any third parties and will never disclose your information to anyone you do not explicitly authorize us to.
Do I need a Paypal account to purchase?
No, you do not need a Paypal account. You can simply choose to pay securely using your credit or debit card.
Where do you ship from?
All orders will ship from our facility in Parkersburg, WV 26101.
Do you ship internationally?
We will gladly ship internationally. If international shipping does not show on your item at checkout, message us for a shipping quote.